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How asgardslots Handles Your Personal Information

When you open an account with us, we collect and protect your personal information with the same intensity we bring to every spin.

Account data protectedPayPal & Venmo transaction privacyYour right to access or delete dataSecure Play+ wallet handlingUS-focused data practices
asgardslots How asgardslots Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to request a copy of your data, ask us to correct something on file, or submit a deletion request, our privacy team handles each case individually. Reach out through any of the channels below and include your registered email address so we can match your request to your account.

Live Chat Start a live chat session from your account dashboard. Our support team can log a privacy request on your behalf and confirm receipt in writing during the session.
Email Support Send your data request to our privacy email. Include your registered account email and the specific action you need — access, correction, or deletion — so we can process it without delay.
Account Settings Inside your account wallet settings, you can download a summary of your stored profile data and update your communication preferences without contacting support directly.
HOW WE PROTECT YOU

Data Handling, Cookies, Security and Retention

Our data practices are built around four areas: how account data is secured, how cookies work in your session, how long we keep your records, and what happens when you request a change. Each area has a clear, consistent approach — nothing ambiguous, nothing buried in a footnote.

Account Security

Your account login is protected by encrypted passwords and session tokens. Any PayPal or Venmo payment reference is stored in tokenized form — never as raw financial credentials on our platform.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand which game categories you browse. You can block non-essential cookies through your browser settings at any time.

Data Retention

Active account data is kept for as long as your account remains open. After account closure, we hold records for the period required by applicable state law, then securely delete or anonymize them.

Change Requests

You can request a correction, a data export, or full deletion through live chat or email. We aim to confirm receipt within two business days and fulfill the request within the timeframe state law allows.

Your Privacy Questions, Answered Directly

These are the questions we hear most from people in New York, Charlotte, and across our eligible states. If something isn't covered here, reach out through live chat with your registered account email and we'll respond with a specific answer.

We collect your name, email, date of birth, and address to verify identity under state law. Payment references from PayPal, Venmo, or Play+ are stored in tokenized form only.

We share data only with identity verification partners and payment processors needed to run your account. We do not sell your personal information to advertising networks or unrelated third parties.

Yes. Submit a data access request through live chat or email with your registered account email. We'll compile your profile, transaction references, and session records into a portable summary.

Contact our privacy team via live chat or email and request deletion. We'll process it within the timeframe required by your state's law and confirm completion once it's done.

We store only a tokenized payment reference from your PayPal or Venmo transaction — never your password or full account number. The full credential stays with the respective payment processor.

We use session cookies to keep you logged in and optional analytics cookies to track lobby browsing. You can block non-essential cookies through your browser settings without losing core account access.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.